Integrated Tactical Network (ITN) Field Support Representative

Fort Belvoir, Virginia, United States Full-time

Augustine Consulting, Inc. a professional services firm providing select services to national defense agencies, seeks an experienced Integrated Tactical Network (ITN) Field Support Representative to serve as a part of the Company’s Technical Services team in support of Project Manager Soldier Warrior (PM SWAR). The ITN FSR position oversees the configuration and maintenance of Army tactical networked information systems that interface with the Nett Warrior system. The candidate is the Nett Warrior Program’s representative interfacing with other Army Battle Command System programs to assist with planning, design and research of Army tactical networks for testing and fielding.  The candidate has knowledge of commonly used Army concepts, practices and procedures and relies on experience and judgment to support program goals and objectives.

Duties include, but are not limited to:

Organizing and directing work, coordinating efforts related to planning, programming, and execution of fielding operations.

Providing the highest level of technical expertise related to oversight, development and execution of fielding and support operations for the Integrated Tactical Network (ITN).

Conducting mission planning support and integration of Nett Warrior (NW) with other ITN mission command, tactical radio, and cloud systems.

Coordinating with unit leadership on NW systems and ITN communications architecture to include associated waveforms.

Providing logistical support to assemble, package, ship, inventory, integrate systems, and install cables, brackets, and other.

Tracking, monitoring, and reporting new and ongoing integration projects.

Providing support for unit training and deployment missions.

Assisting with maintaining accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by the PM.

Assisting in collecting and reporting recommendations for improvements and Failure Reporting and Corrective Action System (FRACAS) data for systems managed by the PM.

Providing Incident Reports with Defective Component Name and Serial Number (SN)/ National Stock Number (NSN)/or Part Number (PN) of PM managed equipment.

Providing Unit Surveys of equipment managed by the PM. 


A Field Support Representative who fits our team is:

  • Dynamic: contributes energy and enthusiasm to our daily tasks, to the team’s interactions, and to the Company’s mission.
  • Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks “Why?” as often as necessary to get to the root of the matter.
  • Mature: respects others’ opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company’s leaders.
  • Forthright: speaks with conviction; argues based on understanding, respectfully.
  • Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond “stick-fetching” to connect the unconnected.
  • Timely: shows up, ready to think, prepared to get on with the day’s assignments; contributes analytical insights that meet time-sensitive, reasonable requests.
  • Honest: knows what’s right, what’s legal, what’s appropriate; acts accordingly.


Required Qualifications:

High School Diploma or GED and greater than 20 years of relevant experience, or an Associate’s degree and greater than 17 years of relevant experience, or a Bachelor’s degree and greater than 10 years of relevant experience.

Current Secret security clearance.


Preferred Qualification:

Experience with mission command applications and tactical radios.

Strong oral communication skills.

Strong critical thinking and problem-solving skills.

Experience in tactical small unit operations in combat operations in Infantry, Armor, Cavalry, Special Forces, Engineer or Field Artillery Military Occupational Specialties.

Experience in coaching/teaching/mentoring small unit leaders of combat arms organizations.

Current Top Secret security clearance.


This position is contingent on contract award.

Apply for this opening at